Overview
Greener Race, a refrigeration and air-conditioning contractor based in the Eastern Suburbs, joined Little Aussie in 2019, transforming their business approach from competitive online “pull” advertising platforms to targeted local “push” advertising.
Challenges
- Price competition: Struggling with price-focused platforms
- Geographic inefficiency: Excessive travel time between jobs
- Marketing expertise: Needed for seasonal content and promotion
- Customer qualification: Finding serious buyers versus price shoppers
Solutions
Little Aussie Communities addressed these challenges by providing:
- Category exclusivity: Sole provider in their service category
- Geographic focus: Concentrated local customer base
- Seasonal content: Professionally managed advertising content
- Semi-qualified leads: Access to quality-focused customers
Results
- Improved efficiency: Reduced travel time from 45 to 5-10 minutes per job
- Business growth: Ability to hire more staff, including apprentices
- Regular maintenance work: Established recurring revenue stream
- Higher conversion rates: Less price sensitivity from Little Aussie customers